Rochester Mews, London, NW1 9JB.

Privacy Policy

This website is operated by Heavenly Bakeries Ltd. We are committed to protecting and respecting your privacy and complying with the Data Protection Act 1998 (“the Act”). Heavenly Bakeries is a Data Controller in terms of the Act. This statement sets out our privacy policy and explains what we do with the personal information that we collect from our customers. Please read the following to understand our views and practices regarding personal information. If you have any questions or concerns regarding this statement, you should contact us using the details given at the end of this statement.

Please note that this policy applies only to Heavenly Bakeries Ltd website and not to the websites of other organisations to which we may provide links. We are not responsible for the privacy policies or practices of such third-parties sites and you should make your own enquiries in respect of them.

What information may be collected?

When you visit our website, your IP address (the unique address which identifies your computer on the internet) will automatically be logged by our web server. We may automatically collect non-personal information about you such as the type of internet browsers you may use or the site from which you linked to from our website. You cannot be identified from this information and it is only used to assist us in providing an effective service.

If you register, we will collect information such as your name, email address, post code and contact landline and mobile number or other details which you may voluntarily provide. We will also collect information that is necessary for us to deliver the service.

How is the information used?

We will use your personal information for basic profiling purposes and to inform you about other goods and services in which you may be interested. We will also use the information that we collect to track and monitor usage of our website and help us to understand the patterns of site visitors.

This will help us to operate the site more effectively, identify what sort of information is of interest to our clients and assist us in business processes such as record keeping.

If you register, we may also use your personal information to help control access to restricted member area of the website.

Will my personal information be provided to third parties?

We may share your personal information with third parties but only in the circumstances set out below.

We may supply your personal information with third parties such as our internet service providers who help us administer our website. These third parties must at all times provide the same levels of security for your personal information as Heavenly Bakeries Ltd and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of Heavenly Bakeries Ltd.

We will supply your personal information to our hosting administrators.

We will supply your details to our selected third-party companies who will fulfil additional services.

We may supply your personal information with third parties such as our internet service providers who help us administer our website. These third parties must at all times provide the same levels of security for your personal information as Heavenly Bakeries Ltd and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of Heavenly Bakeries Ltd.

We will supply your personal information to our hosting administrators.

We will supply your details to our selected third-party companies who will fulfil additional services.

We may supply your personal information with third parties such as our internet service providers who help us administer our website. These third parties must at all times provide the same levels of security for your personal information as Heavenly Bakeries Ltd and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of Heavenly Bakeries Ltd.

We will supply your personal information to our hosting administrators.

We will supply your details to our selected third-party companies who will fulfil additional services.

  • We may supply your personal information with third parties such as our internet service providers who help us administer our website. These third parties must at all times provide the same levels of security for your personal information as Heavenly Bakeries Ltd and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of Heavenly Bakeries Ltd.
  • We will supply your personal information to our hosting administrators.
  • We will supply your details to our selected third-party companies who will fulfil additional services.
  • We may also supply your personal information to government bodies and law enforcement agencies, but only: if required to do so by the requirements of any applicable law; if in our good faith judgement, such action is reasonable necessary to comply with legal process; to respond to any legal claims or actions; or to protect the rights of Heavenly Bakeries, its customers and the public.

Will I be sent information that I did not ask for?

We will use your personal information to keep you informed about our services through a monthly email-based newsletter and information about key promotions. Also, where appropriate you may receive email communications relevant to content on the website or to keep you informed of relevant changes to the service, this may also include planned outages and operational changes to the website.

If you wish not to receive such communications, please unsubscribe to the monthly newsletter displayed at the end of the email. If you have any queries regarding this issue, please contact us via email at info@heavenlybakeries.com.

Cookie Policy

See Cookies Policy

Chatroom, forums, profiles and Customers Generated Content

Customers are reminded that chat rooms, forums and areas of our services that allow you to submit content or set up a profile are for public viewing and discussion. Any personal information supplied by Customers on these sites is widely accessible, Heavenly Bakeries Ltd is not responsible for the content posted of these services by customers.

What security will exist?

We are committed to protecting the privacy of your personal data. We use appropriate standards of technology and operational security to protect personal information including a Secure Server and network firewall connection. Operationally, access to personal information is restricted to authorised personnel who are under a duty to maintain the confidentiality and security of such information.

Internet and Data Storage

Personal information submitted by means of the internet may be vulnerable to unauthorized access by third parties. Submission of personal information using the internet is at your own risk. We will take reasonable and appropriate technical measures to ensure that your personal information is stored in a secure manner. However, we shall have no liability for disclosure of data due to errors in transmission or the fraudulent, negligent or other illegal acts of third party, such as ‘hacking’. Any transmission of personal information on or through the use of our website is at your own risk.

For how long will we use your personal data?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory or reporting requirements. To determine the appropriate retention period for personal data, we consider the purposes for which we process the data; and if you have opted out of receiving future publications from us, your contact details will remain on our opt-out list to prevent you from receiving any further publications from us.

Your legal rights

We assume responsibility for keeping an accurate record of personal data once you have submitted the information. Please inform us of any changes to your information.

You are entitled to:

  • Request access to your personal data.
  • Request the correction or erasure of your personal data.
  • Object to the processing of your personal data.
  • Request a restriction of processing of your personal data.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent at any time, where we are relying on consent to process your personal data.

To exercise any of the above rights please contact info@heavenlybakeries.com
We may need to request specific information from you to help us to confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We will provide that information free of charge to you. If you would like a copy, please email us and mark your subject ‘Personal Information Requested’. Should you discover any inaccuracies in such data, please notify use as soon as possible by email at info@heavelybakeries.com.

What about changes to the privacy policy?

We reserve the right to modify or amend this private policy at any time and for any reason. Details of any changes will be posted at the top of the privacy policy web page.

Contact Address:

This website is owned and operated by:

Heavenly Bakeries Ltd
Registered Address:
66 Earl Street
Maidstone
Kent
ME14 1PS

Email: info@heavenlybakeries.com
Website: www.heavenlybakeries.com